Tourizy Privacy Policy

Effective Date: April 18, 2025

1. Introduction

Welcome to Tourizy ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By accessing or using Tourizy, you agree to the terms of this Privacy Policy.

2. Definitions

  • Personal Data: Information that identifies or can identify an individual.
  • Service: The website and related services provided by Tourizy.
  • User: Any individual who accesses the Service.

3. Information We Collect

3.1 Information You Provide

  • Registration Data: Name, email address, phone number, billing address, payment information.
  • Booking Details: Travel dates, destinations, accommodation preferences, travel companions.
  • Support Requests: Correspondence and support tickets.

3.2 Information Collected Automatically

  • Usage Data: IP address, device type, browser type, operating system, pages viewed, referral URL, timestamps.
  • Cookies & Tracking Technologies: Cookies, web beacons, local storage to enhance user experience.

3.3 Information from Third Parties

  • Payment processors (e.g. Stripe).
  • Analytics providers (e.g. Google Analytics).
  • Marketing platforms (e.g. Mailchimp).

4. How We Use Your Information

We use your Personal Data to:

  1. Provide, maintain, and improve our Service.
  2. Process bookings and payments.
  3. Communicate with you about your account and bookings.
  4. Send promotional offers and newsletters (with your consent).
  5. Monitor usage, analyze trends, and generate analytics.
  6. Comply with legal obligations.

5. Sharing Your Information

We may share your information with:

  • Service Providers: To facilitate our Service (e.g., hosting, payment processing, analytics).
  • Business Partners: Travel suppliers, hotels, airlines, tour operators for bookings.
  • Legal Authorities: When required by law or to protect our rights.
  • Corporate Transactions: In connection with a merger, acquisition, or sale of assets.

6. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Remember your preferences and login details.
  • Analyze site traffic and usage patterns.
  • Deliver personalized content and advertisements.

You can manage cookie settings through your browser, but disabling cookies may limit functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Data Retention

We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, update, or delete your Personal Data.
  • Object to or restrict processing of your data.
  • Withdraw consent at any time (where processing is based on consent).
  • Request data portability.

To exercise these rights, contact us at admin@tourizy.app.

10. International Data Transfers

Your information may be transferred to—and maintained on—servers located outside your jurisdiction. We take steps to ensure that appropriate safeguards are in place to protect your data in accordance with applicable law.

11. Children's Privacy

Our Service is not directed to individuals under 16. We do not knowingly collect Personal Data from minors. If you become aware that a minor has provided us with Personal Data, please contact us, and we will delete such information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" and notify you via email or a notice on our website.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: admin@tourizy.app

Address: Tourizy SARL, 10 Rue de l'Aventure, 75001 Paris, France

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